Thank you for considering our rattan furniture for your home. At Toddler's Inc. our customers are our top priority. We carry out a thorough check before each and every item is shipped to you. We won't send anything that isn't of the highest standard of quality and craftsmanship. We want you to be completely satisfied with your purchase, so we have a 7-day return policy from the date of purchase. If for any reason you are not satisfied with your order, you may return it for a refund or exchange within the 7-day period. Please note that the item must be in its original condition and packaging. Any damages or signs of use may affect your refund or exchange eligibility. As our rattan furniture is hand made, please be aware that the colors may vary slightly from piece to piece. This is normal and adds to the unique charm and character of the furniture. We cannot guarantee an exact match of colors, but we do our best to provide accurate representation through product images and descriptions. To initiate a return or exchange, please contact our customer service team within 7 days of your purchase. They will guide you through the process and provide you with the necessary instructions and return shipping label. Once we receive the returned item, we will inspect it and process your refund or exchange within 3-5 business days. The refund will be issued to your original method of payment. Please note that shipping fees are non-refundable and return shipping fees may apply. Thank you for choosing our rattan furniture. We hope you enjoy it for many years to come.

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