Shipping

Thank you for choosing Toddler's Inc. We are delighted to offer shipping services to customers across Canada. Please review our shipping policy below for important details regarding our shipping process:

THERE IS A PROCESSING TIME OF TWO WEEKS FOR ALL LARGER ORDERS

SHIPPING TIME IS ADDITIONAL TO PROCESSING TIME

  1. Shipping Availability: We currently offer shipping services within Canada and the USA  only. We do not ship internationally at this time.

  2. Shipping Rates: Shipping costs will be calculated at the checkout based on your location. We understand that shipping rates vary depending on the destination, and we want to provide you with the most accurate and fair pricing for your specific location.

  3. Shipping Methods: We work with reliable shipping carriers to ensure your packages are delivered safely and in a timely manner. The specific carrier used for your order will depend on factors such as the destination, package size, and weight.

  4. Shipping Timeframes: Once your order is placed and payment is confirmed, we strive to process and ship your items promptly. Please note that shipping times may vary depending on the destination and carrier. Once your package is dispatched, you will receive a shipping confirmation email containing tracking information, allowing you to track your order's progress.

  5. Order Tracking: We understand the importance of tracking your package. Therefore, we provide tracking numbers for all shipped orders. You can track your package by using the provided tracking number on the carrier's website or by contacting their customer service directly.

  6. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses. If you need to make any changes to your shipping address, please contact us as soon as possible, and we will do our best to accommodate your request.

  7. Shipping Restrictions: Certain items may be subject to shipping restrictions due to size, weight, or specific regulations. If any restrictions apply to your order, we will notify you promptly and work towards finding a suitable solution.

  8. Order Processing Time: Please allow for processing time before your order is shipped. We strive to process orders as quickly as possible, typically within 3-5 business days. However, during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer service team. We are here to assist you and ensure your shopping experience is smooth and enjoyable.

We look forward to serving you and delivering your products across Canada with care and efficiency.